Background
Allied Express is the largest, independently owned courier and express freight company in Australia. It has a wide logistics network to handle nationwide distribution services fast and accurate. Distribution centers sit in the middle of logistics process. To ensure the logistics network functions well, the company need to modernize its distribution center operations.

Challenges
Workers in distribution centers cannot access to the real-time status of one shipment in order to get prepared to the pickup or to the delivery.
Lack of real-time logistics data sharing leads to impossibility of tracing back to the exact step where things go wrong when incidents occur.
Manual operations in receiving, picking, put-away and packing is labor-intensive and time-consuming.